FAQs

  • I am an individual and couples therapist for adults and couples who live in Illinois or Utah. I specialize in anxiety, relationships, life transitions, parenting, and perinatal/postpartum mental health.

  • EP Therapy Collective is licensed to provide couples and individual therapy to residents of Illinois and Utah. At this time, we offer virtual therapy only. Telehealth offers the convenience of therapy sessions from the comfort of your home, eliminating the need for unnecessary commuting stress.

  • Before our first session, I'll send you a link to join my secure client portal. There, you'll fill out some initial paperwork and access our telehealth platform. Our early sessions are all about getting to know each other. I'll ask about your background and life experiences to better understand you. I know meeting a new therapist can be nerve-wracking, so I'll make sure our conversations are relaxed and go at your pace. My aim is to create a comfortable and supportive space where you can feel heard and understood.

  • Yes, EP Therapy Collective accepts Blue Cross Blue Shield PPO and Blue Choice PPO plans. If you have another insurance plan and wish to use out-of-network benefits, you will be responsible for paying the full session fee. We will provide you with a receipt (aka Superbill) for submission to your insurance provider for reimbursement. Although plans vary, some plans will reimburse up to 70-80% of outpatient mental health costs. We advise you discuss your out-of-network benefits and reimbursement rates with your insurance provider before your first session. Some questions you can ask them are:
    - What is the per session reimbursement rate for an out-of-network mental health provider once my deductible has been met?
    - What is my yearly out of network deductible?
    - How much of this has been met?
    - Are there any limitations on number of sessions, prior authorizations or reimbursement limits? 

  • EP Therapy Collective requires 24 hours’ notice for all cancellations. We understand that life happens, so we offer one free late cancellation or no-show for active clients. After that, clients will incur the full fee for every late cancellation or no-show.

  • Therapy at EP Therapy Collective begins with a conversation. During your complimentary 15-minute phone call, we'll discuss your goals and what you're looking for in individual or couples therapy. I'll share more about my therapeutic style and process, and answer any questions you have. If we both feel it's a good fit, we'll schedule your initial intake session. If not, I'll provide you with referrals to help you find the right support.